Delivery

Standard Delivery

Everyone likes to travel in style, and knomo′s are no different. In order to keep our knomo's satisfied, we only let them travel with our appointed carriers and this means they will often need to be signed for on delivery.

Sometimes it can happen that a delivery doesn′t quite go according to plan, but if that′s the case, we′ll try to let you know as soon as possible. Although we try to choose the best couriers, we unfortunately can′t guarantee that they will always meet our delivery estimates. Delivery is also dependent on your knomo being in stock on the day. We do our best to keep availability information up to date on our website and will inform you as soon as we know there may be a delay with your order. Please provide a Monday - Friday (9 am - 6 pm) delivery address where a responsible adult will be available to sign and accept your delivery

Delivery charges vary by country and are calculated and displayed during the checkout process prior to payment being made. Some deliveries are free, others are not. Because we want to spread the love, we try to subsidise the cost where possible.

Please review the final delivery charges on the Checkout page before confirming your order, as they may vary from the information displayed below.

In the United States, all orders ship Standard Ground for free. For orders of less than $100, or for enhanced shipping on all orders, you can select one of the following shipping methods at checkout; the appropriate fee will then be included in your charges.

Shipping and Delivery Days and Times
Orders placed by pm PST on a business day ship within 24-48 hours. Business days are Monday-Friday, excluding U.S. Federal holidays. There are no shipments or deliveries on Saturdays or Sundays The cutoff time for same day shipping on expedited orders is 9am PST. Overnight shipping is only available for the 48 Continental states.  Sorry, we cannot ship to PO, APO & FPO addresses.

Shipping in the 50 United States
The following is an estimate of the delivery costs usually charged:
 

 Shipping to Canada
All orders to Canada ship Standard Ground for a flat fee of $22.  Canadian Duty may be imposed by the Canadian Customs Authority and are the responsibility of the recipient to pay at time of receipt. Duties are based on the type of products you are importing and the country they came from or were made in. Brokerage fees may also be applied to Canadian shipments.  These are also the responsibility of the recipient to pay.

Import Duty and Customs Charges
For deliveries outside of the USA, you may be required to pay import duty, custom charges or other local taxes. This includes Canada and many other countries. Customs policies vary widely from country to country so please contact your local customs office for further information. Unfortunately our accountant is not able to subsidise any of these costs! If you do have to pay them, we suggest you post the bill to your local politician. Please note that the payment of any import duties, customs charges, local taxes and any administration charges paid to couriers in relation to these fees, is for your own account. knomo cannot be held responsible for the payment of any of the abovementioned charges.

Store Payment Currency
Prices are displayed and charged in the following currencies:
United Kingdom store - GBP Pound Sterling
Europe store - EUR Euro
North America store - USD United States Dollars
Rest of World store - USD United States Dollars